Donald A. DePalma

When mankind built the Tower of Babel in its vain attempt to reach heaven, information traveled no farther than the builders' voices could carry it. The small human population on this pre-literate planet communicated its newfound knowledge from mouth to ear. Millennia later, bil... (more)

Rushed to deployment under the mantra of "now or never" in the late 1990s, many corporate Web sites have received major makeovers in the last few years. The driving force behind these efforts has been the increased use of the Web to create an active channel of communication with ... (more)

Many companies complain that they don't get as much value from structured data, documents, and websites (collectively, "content") as they should. They need to convert content assets into increased sales, lower costs, and better customer service. DePalma characterizes these demand... (more)